FAQs
Have a question ? We are here to help.
How much does shipping cost?
We offer worldwide shipping for a flat rate of $19.99.
- No hidden fees at checkout
- Reliable delivery via trusted couriers (DHL, FedEx, UPS, USPS)
- Includes tracking and delivery confirmation
👉 Simple, transparent pricing - no surprises.
When will I receive my item?
Every Luvetto product is handcrafted specifically for you, ensuring premium quality and attention to detail.
- Production time: 5–7 business days
- Shipping time: 15–20 business days after dispatch
- Estimated total delivery: ~2–3 weeks worldwide
Once your order ships, you’ll receive a tracking number via email.
👉 Premium craftsmanship takes time - and it’s worth it.
Can I change or return my item?
Since each item is made-to-order, we follow a quality-focused return policy:
- Order cancellation is available within 48 hours of purchase
- Returns/refunds are accepted only if the item is:
✔ Damaged
✔ Defective
✔ Incorrect item received
- Requests must be made within 14–30 days after delivery
- Items must be unused and in original condition
👉 We stand behind our quality and resolve any genuine issue quickly.
Will I be able to track my order?
Yes! Once your order is shipped, you’ll receive a tracking link via email so you can follow your delivery in real-time.